Terms and conditions
Important.
Please read these terms and conditions carefully, as they represent
the terms of a binding agreement (the "agreement") between you and
sanfive enterprises pte ltd, ("we" or "us" and related pronouns) and
governs your use of our services. If you are entering into this
agreement on behalf of a company or other legal entity, you represent
that you have the authority to bind such entity and its affiliates to
these terms, in which case the terms "you" or "your" shall refer to
such entity and its affiliates. If you do not have such authority,
you must not indicate your acceptance on behalf of the entity. If you
are a user working for or on behalf of a company, you represent and
agree that:
(1) such company has duly authorized your access
to the applicable service as a user, and
(2) you have read
these terms, understand them and agree to be bound by all terms
applicable to users. If you do not accept these terms in their
entirety, you must not indicate your acceptance and may not use the
subject service in any way. Your acceptance of these terms
constitutes an essential part of the bargain between you and sanfive
enterprises pte ltd, without which sanfive enterprises pte ltd would
not agree to extend the rights set forth herein. Using our services
or accessing our website means that you have read, understood and
accepts all of the terms and conditions stated herein.
General.
This agreement will be effective between you and us. You are supplied
specifically based on these terms and conditions, and your legal
rights to make use of the services are conditioned after:
(i)
your compliance with all arrangements of these terms and conditions,
and also
(ii) your prompt settlement of all relevant costs
Eligibility.
Our services is available only to legal entities
and persons who are at least eighteen (18) years old and are
otherwise capable of forming legally binding contracts under
applicable law.
Account.
You may maintain and use no more than one account
to use our services. You specifically may not create or use
additional accounts for the purpose of circumventing technological
restrictions (security measures) in the posting process or bypassing
our security measures.
Required information.
Upon registration, you need to provide your full
name, your current address, a valid email address and other
information required during the registration process. You hereby
warrant that all of the aforesaid information is true and correct.
Responsibility.
You are completely responsible for all acts and
omission that occur under your account or password, and you agree not
to engage in unacceptable use of sanfive enterprises pte ltd.
Password.
You are also responsible for keeping your
password secure. We cannot and will not be liable for any loss or
damage from your failure to maintain security of your account. You
further agree to bear all responsibility for the confidentiality of
your password and all use or charges incurred from the use of our
services using your account.
Notify us.
In the event of any unauthorized use of your
account, you agree to notify us immediately of such and you will
remain liable and responsible until we will notify you otherwise.
Payment and fees.
Charges.
All periodic charges will be due on a monthly
basis from your initial registration. It is your duty to review all
monthly charges for accuracy. If a payment is returned or rejected by
sanfive enterprises pte ltd 's bank, or incurs additional costs for
sanfive enterprises pte ltd for any reason, then you may be charged a
service fee and be required reimburse all such fees and costs
incurred by sanfive enterprises pte ltd , and you shall be
immediately deemed to be in default of this agreement.
Payment.
You agree to pay sanfive enterprises pte ltd all
fees due according to the prices and terms listed on the website. All
sales are final and sanfive enterprises pte ltd offers no partial or
full refunds of any kind on any purchase unless otherwise expressly
noted, even if your services are terminated before the end of the
services.
Reservation.
Sanfive enterprises pte ltd reserves the right to
change its prices and fees at any time, and such modifications shall
be posted online at this site or communicated by sending email and
effective immediately without need for any further notice to you. If
you have purchased services for a period of months or years, changes
or modifications in prices and fees shall be effective when the
services in question come up for renewal.
Extension.
Sanfive enterprises pte ltd may, at its sole
option, extend payment terms to you. Should sanfive enterprises pte
ltd extend payment terms, you agree that your obligation to pay
sanfive enterprises pte ltd for the services ordered begins on the
date of purchase and does not end until paid in full, even if the
services are abandoned, suspended, terminated or transferred prior to
such time. We offer billing via credit card or paypal only. All
initial fees must be paid prior to service setup. These fees may
include service setup fees and first month service charge.
Billing cycle.
Our billing cycle begins on the day we setup your
account, and is due on that day each month thereafter. Sanfive
enterprises pte ltd attempts to automatically charge the credit card
on file for any past due invoice for current, suspended and cancelled
accounts.
Suspension and fees.
Accounts suspended and reactivated must pay all
past due and current amounts as well as a reactivation fee. Accounts
past due over 30 days cannot be reactivated. You must sign up for new
service and pay the full setup fees associated with the plan you
choose. To cancel your account, you must follow the procedure under
cancellation section. To ensure that you are not billed for another
month of service, you must cancel your account before your billing
cycle due date.
Correspondence.
All billing correspondence (invoices,
notifications, etc.) Is done via email. It is important that you
provide a valid email id to us during your sign up process.
Taxes.
All fees charged by sanfive enterprises pte ltd
for the services are exclusive of all taxes, vat and similar fees now
in force or enacted in the future imposed on the transaction and/or
the delivery of services, all of which customer will be responsible
for and will pay in full, except for taxes based on sanfive
enterprises pte ltd 's net income. If sanfive enterprises pte ltd is
required to pay directly any such taxes, customer will, upon receipt
of sanfive enterprises pte ltd 's invoice, promptly reimburse sanfive
enterprises pte ltd for any such taxes paid by sanfive enterprises
pte ltd .
Intellectual property.
Materials, including source code, pages,
documents and online graphics, audio and video in the site are
protected by law. The intellectual property rights in the materials
are owned by or licensed to us. All rights are reserved. No part of
the site may be reproduced or reused for commercial or any other
purposes whatsoever without our prior written permission.
Cancellation of services.
Cancellation.
Sanfive enterprises pte ltd may cancel or
discontinue any or all of our programs, tools, or services provided
on this website at any time without notice to you. Customer
acknowledges that the internet is not completely secure system, and
that the purpose of the services is to allow end users easy access to
customer's content.
Disclaimer.
Sanfive enterprises pte ltd will take those
precautions deems reasonable in its sole discretion to secure
customer's web site from attack, but sanfive enterprises pte ltd
makes no warranty that there will be no outages or interruptions of
service, or that customer's content will be secure against attack of
any form by end users or other third parties.
Termination.
Sanfive enterprises pte ltd may terminate this
agreement and/or your right to access and use the service, in whole
or in part, at any time and for any reason. Sanfive enterprises pte
ltd reserves the right, but not the obligation, to cancel or suspend
your service if your site(s) causes a sudden significant increased
draw on system resources (i.e. A ddos attack) that in sanfive
enterprises pte ltd opinion impairs its ability to provide services
to other customers. Sanfive enterprises pte ltd also reserves the
right to immediately terminate this agreement and/or your right to
access and use the service, in whole or in part, if sanfive
enterprises pte ltd finds that you have been abusive to sanfive
enterprises pte ltd employees. Upon expiration or effective
termination of the service by either party for any reason, ▪ Sanfive
enterprises pte ltd will cease providing the service, ▪ You will not
be entitled to any refunds of any usage fees or any other fees, pro
rata or otherwise, unless sanfive enterprises pte ltd terminates such
service without cause, and (c) any outstanding balance for your usage
of the service through the effective date of such termination or
expiration will be immediately due and payable in full.
Warranty.
You also warrant that the web site being hosted
by sanfive enterprises pte ltd will not be used in connection with
any illegal activity. If you are hosting your web site on sanfive
enterprises pte ltd 's servers, you are responsible for ensuring
there is no excessive overloading on sanfive enterprises pte ltd 's
dns or servers. In the event you exceed your allotted bandwidth,
compute cycles or disk space and thereby overload sanfive enterprises
pte ltd 's dns or servers, you shall be assessed any and all fees,
costs and penalties associated with such overloading.
Billing cycle.
Our billing cycle begins on the day we setup your
account, and is due on that day each month thereafter. Sanfive
enterprises pte ltd attempts to automatically charge the credit card
on file for any past due invoice for current, suspended and cancelled
accounts.
Illegal activities.
You may not use sanfive enterprises pte ltd 's
servers and your web site as a source, intermediary, reply to
address, or destination address for mail bombs, internet packet
flooding, packet corruption, denial of service, or other abusive
activities. Server hacking or other perpetration of security breaches
is prohibited and sanfive enterprises pte ltd reserves the right to
remove sites containing information about hacking or links to such
information. Use of your web site as an anonymous gateway is
prohibited. Sanfive enterprises pte ltd prohibits the use of software
or scripts run on its servers that cause the server to load beyond a
reasonable level, as determined by sanfive enterprises pte ltd .
Unacceptable use.
You agree sanfive enterprises pte ltd reserves
the right to remove your web site temporarily or permanently from its
servers if sanfive enterprises pte ltd is the recipient of activities
that threaten the stability of its network. You agree not to engage
in unacceptable use of any services, which includes, without
limitation, use of the services to:
- In any application or situation where failure of the
services could lead to death or serious bodily injury of any person,
or to severe physical or environmental damage;
- Spread or transmit unsolicited messages, chain letters,
unsolicited commercial email, or unreasonably large volumes of email
on a daily basis, provided, sanfive enterprises pte ltd , in its
sole discretion, may permit you, if you have a legitimate purpose
and after request, to send more email than sanfive enterprises pte
ltd 's standard smtp relay limit;
- Spread or transmit any material that, to a reasonable person
may be abusive, obscene, pornographic, defamatory, harassing,
grossly offensive, vulgar, racial or ethnic intolerance, threatening
or malicious;
- Spread or transmit files, graphics, software or other
material, data or work that actually or potentially infringes the
copyright, trademark, patent, trade secret or other intellectual
property right of any person;
- Create a false identity or to otherwise attempt to mislead
any person as to the identity, source or origin of any
communication;
- Export, re-export or permit downloading of any message or
content in violation of any export or import law, regulation and its
agencies or authorities, or without all required approvals, licenses
and/or exemptions;
- Interfere, disrupt or attempt to gain unauthorized access to
any computer system, server, network or account for which you do not
have authorization to access or at a level exceeding your
authorization;
- Spread or transmit any virus, trojan horse or other
malicious, harmful or disabling data, work, code or program;
- Engage in any other activity deemed by sanfive enterprises
pte ltd to be in conflict with the spirit or intent of this
agreement or any sanfive enterprises pte ltd policy; or use your
server as an "open relay" or similar purposes.
Limitation of responsibility and liability.
No representations or warranties.
our website/service and the information provided
herein are on an "as is" and "as available" basis. All data and/or
information contained in the website are provided for informational
purposes only. No representations or warranties of any kind, implied,
express or statutory, including the warranties of non-infringement of
third party rights, title, merchantability, satisfactory quality or
fitness for a particular purpose, are given in conjunction with the
website. Without prejudice to the generality of the foregoing, we do
not warrant:
- The accuracy, timeliness, adequacy, commercial value or
completeness of all data and/or information contained in the
website, the services or the materials;
- That the website, the services or that any of the materials
will be provided uninterrupted, secure or free from errors or
omissions, or that any identified defect will be corrected;
- That the website, the services or the materials are free
from any computer virus or other malicious, destructive or
corrupting code, agent, program or macros; and
- The security of any information transmitted by you or to you
through the website or the services, and you accept the risk that
any information transmitted or received through the services or the
website may be accessed by unauthorized third parties and/or
disclosed by us or our officers, employees or agents to third
parties purporting to be you or purporting to act under your
authority. Transmissions over the internet and electronic mail may
be subject to interruption, transmission blackout, delayed
transmission due to internet traffic or incorrect data transmission
due to the public nature of the internet.
Exclusion of liability.
we are not be liable to you for any losses
whatsoever or howsoever caused (regardless of the form of action)
arising directly or indirectly in connection with:
- Any access, use and/or inability to access our website;
- Reliance on any data or information made available through
our website. You should not act on such data or information without
first independently verifying its contents;
- Any system, server or connection failure, error, omission,
interruption, delay in transmission, computer virus or other
malicious, destructive or corrupting code, agent program or macros;
and
- Any use of or access to any other website or webpage linked
to our website, even if we or our officers or agents or employees
may have been advised of, or otherwise might have anticipated, the
possibility of the same.
At your own risk.
any risk of misunderstanding, error, damage,
expense or losses resulting from the use of our website is entirely
at your own risk and we shall not be liable therefor.
Severability.
If any term of this agreement is deemed to be
void or unenforceable whether in whole or in part, the validity and
enforceability of the remainder of this agreement including any part
of such term which is not held to be invalid shall not be prejudiced
or affected and shall continue to apply subject to such amendment.
Acceptance.
you hereby affirm that you have read this
agreement, understands it, and agrees to be bound by its contents.
Governing laws.
This agreement shall be governed by the laws of
singapore without reference to conflict of laws principles.
Support Tickets SLA.
High Issues: within 2 hours
Example: Direct Business impact like system down
Medium issues: Within same day
Example: System working but having intermittent errors
Low Issues: 2 to 4 business days
Example: There is a workaround for the issues (Report works after restart.)
Changes.
We reserve the right to amend the information of terms and conditions
at any time without prior notice. Changes will be posted on our
website:
Terms and Conditions
For
more information you may contact us:
support@sanfive.com +65 91006984